What’s included in your accommodation?
Answer : Click to check
Is breakfast included?
Answer : No but You can have from our restaurant with extra charges included in menu card.
What are the dining options at the Resort?
Answer : We have our own restaurant. Click to check
Is there a swimming pool in the resort?
Answer : No
How safe is the resort?
Answer : Safety is our first priority. We have 24/7 Security avaiable. Fire alarms fixed in rooms. Kindly ensure the safekeeping of your belongings and put valuable items in the your own rooms or with you. The management accepts no responsibility for loss, theft or damage of personal items or valuables.
Do you have car parking within the compounded area of the resort?
Answer : Yes, Yes there is sufficient parking area is available and its for free of cost as well.
The Internet Wi-Fi is available inside rooms?
Answer : Yes. The FREE WIFI is strongest in the reception area as well as inside every rooms.
Can we bring food from the outside and have it cooked at the restaurant?
Answer : Yes
How do I confirm my booking?
Answer : On Call.
Can we have a FREE pickup?
Answer : Yes (Please ask on call)
Please tell me the Cancellation Policy at Susham Beach Resort Devbagh?
Answer : No Refund is available after booking and payment taken.
Is ID Proof Mandatory for Guests?
Answer : Yes, Addhar card - only photographic government issued ID's will be acceptable with full address. PAN cards will not be accepted.
What happens when I cannot check in on the date of my confirmed reservation due to travel schedule changes or any other reason? Will there be charges for cancelled bookings?
Answer : Yes
I initially booked for 2 people and now on arrival there are 3 people. We are willing to adjust with the existing facilities?
Answer : Yes
Do you accept Credit Cards or Direct Online Payments or swipe machine?
Answer : Yes Cash, Google Pay, Paytm, available. We never accept Cheque.
Can we do 50% payment to confirm the booking and pending payment on arrival?
Answer : No, You must have to pay 100% amount to confirm you booking.
Are the prices exclusive of GST?
Answer : No
Can the linens/towels be changed every day?
Answer : No only once.
When is Housekeeping done?
Answer : Daily housekeeping service is available.
Can we have a late checkout or very early morning checkin?/ Do I have to pay extra during early morning checkout?
Answer : Yes (Chargable)
We have lost the keys of the room, do we have to pay for a new lock?
Answer : Please take good care of the set of Keys given to you on arrival. If the keys are lost a charges is applicable. We need to change the door lock and also get a carpenter to do the job. This is done to ensure the room is secure for our next guest staying at our resort. Alternatively you can do the same. The keys must be given to the Front Desk during checkout.
We are 3 people who want to stay at your resort in one room; can we have 2 sets of keys?
Answer : No, As we only rent to one group of people at a time, we only provide one set of keys. This also decreases the probability of losing the keys and increases security.
Can we have extra people in the resort, more than the maximum occupancy?
Answer : Each room has a maximum occupancy which is clearly mentioned on the website. We can’t exceed this maximum occupancy even if you are willing to adjust as it affects our service. You can book another room with our resort if rooms is empty.
Do you accept pets in the resort?
Answer : Yes pets are allowed.
We are having a wedding party and like to decorate the resort with lights and some external fittings?
Answer : Strictly depends on the request : The decorator cannot drill/hammer nails to the wall. It must be done using a tape or by tying, which will not leave any marks. If any damages are done to the wall we will charge you full price towards fixing + one full day's rent + service charges + our time spent repairing it.
Can we smoke inside the resort/rooms?
Answer : No. We have large garden space where you can enjoy smoking.
What if we damage/dirty/break anything at the resort?
Answer : If you damage/dirty/break anything at the villa you have to pay for it. Please note upon check out we need the rooms retuned to us in the same condition it was given to you so we can provide the same service for the next guest. If any item is broken/ damaged the guest has to pay for the item.
Do you allowed bachelor’s or unmarried couple?
Answer : Yes, All travelers will have to carry their valid ID proof with address. Voter ID, Driving License, Passport, Aadhar Card one of these. PAN Card is not accepted.
How close are the resort to the beache?
Answer : Susham Beach Resort, located exactly infron of Wairy Beach, Malvan. See our Resort locations on the Map here
How close is the supermarket/Restaurants/ATMS/Hospitals/Pharmacy/Dentist/Café/Tour Operator/watersports activities etc.?
Answer : All these facilities are within 5-10 minutes from our Resort.